Skip to content
CandleHall
Start free

Legal

The fine print, in plain English.

Five short documents explain how CandleHall works, what we promise you, and the rules that keep every Room calm. No jargon, no hidden catches.

Draft v1Last updated

Documents

16 minTerms of useThe deal between you and CandleHall: what we are, what we are not, and the rules for everyone.Not a brokerNever holds your moneyNo buy or sell callsNot an investment adviserRead
12 minPrivacy policyWhat data we collect, why, who sees it, and how to see, fix or delete it.Read
6 minRefunds and cancellationCancel any month in two taps. When you can get money back, and how to ask.Read
9 minRisk disclosureTrading is risky and most people lose money. Please read this before you trade.9 in 10 F&O traders in India lost money (SEBI, FY25)Read
7 minHall RulesThe 14 rules every community owner signs, so every Room stays at peace.14rules every owner signs, a 5-line Member Code, and a private Peace Desk for disputesRead

In one line each

Four promises you can hold us to.

Each one is written into the documents above, so it isn’t just marketing.

  • 01We can never place, change or close your trades. Sync is read-only.
  • 02Cancel any month in two taps. Dropping to Free keeps your data.
  • 03No broker referral or affiliate links, anywhere on CandleHall.
  • 04A real person handles complaints. We acknowledge within 48 hours.

Who is behind CandleHall

A real company, with a real person for complaints.

The Calm Doji mentor is an anonymous brand character. The company that runs CandleHall is not anonymous.Company registration in progress. Full legal details will be published here once registration completes.

Company
CandleHall
Registration
Registration in progress
Registered office
Published once registration completes
Governing law
To be confirmed on registration
Complaints and support
CandleHall Support on Telegram

These documents are a working draft. A lawyer will review them before launch, and we will note every change with a new date at the top of each page.